A South West based telecommunications and IT business is celebrating winning a major industry award in London.
PureComms, which has two offices – one just outside Bristol and one in Cornwall – was crowned Reseller of the Year at the Channel Telecom Awards held at the Mayfair Hotel, in the capital.
Channel Telecoms is a Sunday Time Tech Track 100 firm and one of the leading telecoms giants in the UK. Each year it celebrates the industry’s brightest and best companies at an annual awards – bringing together a group of judges to scrutinise potential winners.
PureComms won the highly sought after Reseller of the Year category ahead of many of the UK’s leading telecoms firms.
Rob Vivian, CEO at PureComms, comments: “Awards like these provide a good benchmark for us to work against. It shows we’re up there with the leading telecoms providers in the UK and this is good news for our customers.”
From day one Rob has made no bones about the fact that PureComms is more expensive than many other providers, but has developed the business around ‘world-class’ service.
He elaborates: “Everybody says that they offer great customer service but we’ve really tried to drill down into what this means and continually offer an added value proposition. This can mean simple things like being on the end of the phone 24 hours a day, 365 days a year, or investing hundreds of thousands of pounds in cutting edge infrastructure to ensure our customers have zero down time.”
Clifford Norton, Managing Director of Channel Telecom comments about the awards: “There is a high amount of data to analyse. Accordingly, the decision-making process to select our winners begins in October. This year, with so many high achievers, our account managers faced the meticulous task of comparing the many statistics collated throughout the past 12 months and selecting the very best of a brilliant group.
It is no easy job to hone in on those who deserve to win as we are lucky enough to partner with some fantastic businesses across the UK who consistently deliver. We have enjoyed a great business relationship with PureComms for many years now and it was our pleasure to award them with Reseller of the Year. Their title has been earned through persistent hard work and outstanding results.”
PureComms is a specialist provider that works across multiple sectors, including construction, professional services, recruitment, food and drink and oil and gas.
It develops communication solutions that are specific to each company and sector and works with names such as Bristol Airport, St Austell Brewery, Redrock Consulting, BWOC and Britannia Windows.
PureComms has been in business for seven years and specialises in lines/calls, VoIP (Voice over internet protocol), leased lines, cabling, mobiles, Wi-Fi services for businesses as well as IT support.
