About2017-07-12T10:23:32+00:00

About PureComms

PureComms was established in 2009 by CEO and entrepreneur Rob Vivian.

His vision was simple: to set up a telecoms business built around the client that offered world-class service and state-of-the-art technology.

This approach goes against the grain of an industry climate that is seeing more and more Telecoms companies cut prices just to win contracts, with no aftercare service available to clients who may experience faults and issues.

The Team

Since its inception, PureComms has established itself as a leading player in the Telecoms industry and built an impressive client list including Red Rock Recruitment, Bonhams, Bristol Airport, Britannia Windows and The Hive/North Somerset Enterprise Agency.

We create sustainable relationships, with many of our clients choosing to work with us not because we are the cheapest provider, but because they recognise the value in the service we deliver. This approach has resulted in a 95% retention rate of customers – something we are very proud of.

Award winning telecoms company in the South West

Key milestones since 2009:

  • Winner of the Sian Lloyd-Jones Small Business of the Year Award (2012).
  • The business’s rapid growth was recognised in 2012 by a visit from Dr Liam Fox MP, who came to PureComms to find out more about the good work we’re doing.
  • Channel Telecom Reseller of the Year Award (2012).
  • Opened new 2400 sq. ft. offices, the current headquarters, which are in Tickenham, Clevedon in 2013.
  • Opened a new office in St Austell, Cornwall (6 Jan 2015).
  • Rob Vivian named South West Entrepreneur of the Year 2015 (Business Insider).
  • Crowned ‘Reseller of the Year’ ahead of many of the UK’s leading telecoms firms at the Channel Telecoms Awards in 2016.
  • Bristol Life Awards Finalist (Business Services category) (2017).
  • Winner of Weston College’s ‘New Apprentice Employer of the Year’ Award (May 17).
Awards

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Cornwall Phone

Expansion to Cornwall

In 2015, we opened a new office in St Austell, Cornwall.

The expansion created a number of new jobs and positioned PureComms as a beacon of success in an area with high potential for business growth.

The move also allowed us to continue offering a high level of service to our clients in Cornwall, Devon and across the south west, including Inns of Devon and Cornwall, JJ Fox and Britannia Windows.

We currently employ 16 staff across our two offices and continue to champion customer service to achieve our goal of becoming the undisputed market leader for the provision of Telecommunications across the South West and UK.

Providing quality Telecoms service

As a leading provider of Telecoms, we are always looking at ways to offer a world class, cutting edge service.

We are now one of only forty providers in the UK that uses the technology we do to integrate with BT.

We have invested to become one of the only Telecoms providers in the south west (and one of only a handful in the UK), to offer the highly advanced Unify product. This accolade was the result of an eleven-month accreditation process which has helped to position is us as a market leading Telecoms provider.

We have also invested thousands in an in-house research and development (R&D) facility, enabling us to offer cutting edge technology to our clients.

All Telecoms systems and equipment are tested rigorously in our R&D centre, prior to being installed in a customer’s place of work, helping to minimise disruption to our clients during the installation process.

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Providing quality Telecoms service

As a leading provider of Telecoms, we are always looking at ways to offer a world class, cutting edge service.

We are now one of only forty providers in the UK that uses the technology we do to integrate with BT.

We have invested to become one of the only Telecoms providers in the south west (and one of only a handful in the UK), to offer the highly advanced Unify product. This accolade was the result of an eleven-month accreditation process which has helped to position is us as a market leading Telecoms provider.

We have also invested thousands in an in-house research and development (R&D) facility, enabling us to offer cutting edge technology to our clients.

All Telecoms systems and equipment are tested rigorously in our R&D centre, prior to being installed in a customer’s place of work, helping to minimise disruption to our clients during the installation process.

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