Why Choose Us?2017-06-07T13:47:57+00:00

Why choose us?

We support businesses to operate efficiently by providing gold standard telecoms and IT infrastructure and networks, with award winning customer service.

Telecoms is no different to any service. You get what you pay for and cheaper suppliers are unable to offer you the level of service and support you need, which can end up costing your business more in the long run.

Get a hassle-free, informed and comprehensive service from an award-winning telecoms provider. Our bespoke telecoms packages are designed to add real value to your business and our support team is on hand 24 hours a day seven days a week.

Large businesses

We are proud to be supporting a number of high profile, large organisations such as Co-op Group, Bristol Airport and Bonhams, in addition to our numerous SME clients.

Our experienced team recognises that the needs of a large business are very different to those of a smaller business. Often with complex requirements and the need to link multiple sites and services together, we have a proven track record in delivering bespoke telecoms and IT solutions to large organisations. Through this work, we help to consolidate infrastructure and estates, improve linkages across multiple sites/locations, identify where efficiencies can be made and provide in-life management of contracts, monthly analysis and ongoing support.

The meticulous approach we take to supporting larger businesses is illustrated through our work with Bonhams.

Medium businesses

Many of our medium sized customers have, and continue, to experience growth.

Our experienced team has worked with a number of growing businesses, understanding that through this growth, customers have to ensure that their telecoms infrastructure and networks are not only fit for purpose immediately, but are capable of sustaining further growth as the business expands.

We take time to understand a customers’ future business plans and design bespoke telecoms and IT solutions which deliver immediate business efficiencies, as well as being capable of accommodating future growth.

This approach is illustrated through our work with Britannia Windows, which is one of the fastest growing companies in the construction industry.

Small businesses

We have a large number of start-up and Small to Medium Enterprises (SMEs) clients.

Although their needs and requirements are different to those of our medium to larger customers, we recognise that the telecoms solutions required are often equally as bespoke, with our SME customers needing the same high level of customer service and support as our larger customers.

We take time to understand the business and its future plans, designing a solution that is capable of growing with an SME client.

This approach is illustrated through our work with Allegro Logistics Ltd, which is a fast-growing SME.

Client testimonials

Ascot Group:

Where possible we use local suppliers and dynamic companies such as ourselves, which is why we chose PureComms as our Telecoms provider.

“The solution was built around us and delivered quickly. We received constant support from the PureComms Team – even on weekends and evenings – and although our internet speeds have increased our costs are lower.

Allegro Logistics:

“We really needed a supplier who understood us, as a small business getting this element of our business was vital.  PureComms took the time to listen to us and understand how our business works.”

“This lead to suggestions and solutions being provided that gives us so much flexibility within a small agile business.  We are seeing physical cost savings within the first few weeks of operation, along with many hours of time being gained with the reduction in duplication and waste within the business.”

Technical Productions (London) Ltd:

“We have been delighted at our decision to move to PureComms as our broadband supplier. The company completely understood our needs from the very first contact, and has set up the new service with an absolute minimum of delay.

“Particular thanks go to Gemma Kyriakou (Customer Service Executive) and the Technical Support Department, who solved some of the seemingly complex problems in this process with alacrity and efficiency.”

More about our clients case studies

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24 hour service and support

Our 24-hour service takes away telecoms and/or IT worries, leaving your business free to focus on what it does best. Our service also incorporates the latest technology such as a fully integrated CRM system, which allows you to log on and receive real time information on anything related to your Telecoms account.

24 hour service and support

Our 24-hour service takes away telecoms and/or IT worries, leaving your business free to focus on what it does best. Our service also incorporates the latest technology such as a fully integrated CRM system, which allows you to log on and receive real time information on anything related to your Telecoms account.

Cutting-edge technology

We take our own development seriously, ensuring that we are nothing but cutting-edge. We have invested thousands in a research and development (R&D) facility to enable us to offer only the best for our customers. We are now one of only forty providers in the UK that uses the technology we do to integrate with BT.

To find out more about our partnerships and accreditations

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More than just a transactional account

We believe that those who play together stay together, which is why we don’t treat our customers as transactional accounts. Each year we run several events to show our appreciation to our customers including the ‘PureComms BBQ’ and the annual review dinner where we roll out the red carpet and have some fun.

Bespoke business solutions

There is no one size fits all solution at PureComms. We understand every business is unique and our Telecoms packages can be built around businesses of any size, using the latest technology to create a solution that helps you get the very best from your communications infrastructure and ensures you experience the very minimum of down time.

To find out more about our work in the community

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Working to a high standard

PureComms is Ofcom and Otelo registered and meets the upmost standards and ethics when dealing with your business. We also take corporate and social responsibility seriously and want to give back to the community. Each year we have been involved in fundraising for various local charities.

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