Customer service lies at the heart of every business including at PureComms. Keeping your customers and clients informed and happy will ensure they value your business, the products or services that it offers and the overall experience of working with you. However, if your business fails to deliver this, a reputation you’ve spent years [...]
What is GDPR and Why is it Important? GDPR, which stands for “General Data Protection Regulation”, is coming into full force in May 2018 to help provide a new law on data handling and protection across Europe. This new regulation is designed to protect all EU citizens and as a result, will have global [...]
The digital landscape is doubling every 2 years and is set to reach 44 trillion gigabytes by 2020. Businesses are now required to think about how they fit into this digital world and ensure they have the systems and knowledge to thrive in a digital centric world. Big data is a term that is [...]
What is the Internet of Things? The Internet of Things (also known as IoT), is a description of a deeply connected network, whereby a “thing” (including technology, people, and devices), can access and transfer data to one another. The principle is relatively simple but the implications offer businesses and societies unprecedented opportunities for growth [...]
How to Manage Remote Teams and multiple sites with Technology & Communication Organisations who operate multiple sites and have remote teams report multiple advantages of this way of working. For example, it allows businesses to utilise skills and resources around the country (and world), be located closer to major clients and/or clusters or centres of [...]
Telecoms Terminology – Helping You Understand What it all Means We live and breathe telecoms here at PureComms. With over 50 years combined experience, we’ve seen how it has changed over the years and seen how new technologies and products have helped innovate and progress the industry. The result has been keeping up with all [...]
What is a Cloud Phone System and VoIP Service? Cloud-based phone systems and VoIP services can be deployed by modern businesses to help leverage business growth and success. VoIP means “voice over internet protocol” and refers to the technology that is accessible by some PBX telephone systems. These systems can be hosted in the cloud [...]
Business broadband is a vital piece of the modern-day business. It provides reliable and effective access to information and communication on a global scale for you and your employees. But for all the benefits and advantages of business broadband, understanding what all the technical specifications and features mean for your business can often be a [...]
Office Equipment - The Only Office Equipment Your Business Needs To create an effective and successful office environment, you need various types of office equipment. This helps you and your workforce get daily tasks done. You’ll need a comfortable, effective and productive base, from which to launch your business. Purchasing computers, software, office supplies [...]
Top tips for de-stressing in the office According to the Health and Safety Executive’s latest figures, 11.7 million working days are being lost every year due to work-related stress. Their 2015/16 survey revealed that stress is the reason for 45% of all working days lost to ill health. The main causes were given as workload [...]
