Clients

We work with SMEs and Corporate clients of all sizes across the UK. Here are some of their stories of working with us.

Britannia Windows

“PureComms is all about service delivery and adding value- it’s good to see them disrupting the marketing in this way.”

Britannia Windows is one of the UK’s leading window, door and conservatory manufacturers and suppliers.  One of the fastest growing companies in the construction industry, it is well known for its activity in the mergers and acquisitions arena.

With the company being active acquiring new businesses across the South West, having a Unified Communications provider and IT support team that is agile and can set up effective new and/or extended communications quickly and efficiently, is vital.

PureComms manage all fixed lines and mobiles across all of the sites and have built a bespoke solution around each operation which is flexible, delivers minimal downtime and provides first class service and support.

PureComms has helped to support Britannia’s massive growth by offering an agile and advanced service.  In comparison to their previous provider PureComms has also helped to deliver significant savings for Britannia.

“Telecoms is often seen as a commodity product or second thought for many business owners who just go for the cheapest option.  But when things don’t work and you can’t get any support or slow connections and downtime are common, you do end up getting what you pay for and paying for it in your business.

“PureComms is all about service delivery and adding value- it’s good to see them disrupting the marketing in this way.”

IVC Evidensia logo

IVC Evidensia

Coupled with PureComms 24/7 service – vital to an emergency operation – the migration to PureComms has saved cost, reduced precious internal resource time and increased the service delivery to the 1200 sites.

PureComms were approached by IVC Evidensia in January 2019 to assist with the consolidation, billing and management reporting across their telephony estate. At that point in time this highly acquisitive organisation had 107 different suppliers for telephony services. Trying to process multiple different billing formats, billing dates, tariffs and services was an almost impossible task and as such the company were effectively signing off cost without any visibility.

PureComms began bringing suppliers across to their unique billing and management information software; IVC now receive a single consolidated invoice that covers all 1200 sites in the UK. In addition to this a file is uploaded automatically into their Open accounts system that automatically populates all of the relevant cost centres – and therefore apportions the bill accurately against the sites.

In addition PureComms is now able to generate highly accurate management reports that identify redundant circuits or incorrect usage – and with a single tariff in place, the management of cost has been dramatically simplified.

Coupled with PureComms 24/7 service – vital to an emergency operation – the migration to PureComms has saved cost, reduced precious internal resource time and increased the service delivery to the 1200 sites.

Allegro Logistics Ltd

“PureComms delivered beyond our expectations, having our new facility fully functional for the first day of trading, enabling us to deliver on our promises to our own customers.”

Allegro Logistics Ltd is a fast-growing Storage and Distribution provider based in North Somerset.  Offering domestic and international shipping solutions the business has a strong focus on quality and customer service.

They needed to find a communication provider who was able to deliver exceptional customer experience.  With the opening of a new 22,000sq.ft. facility, there was a need to install Wi-Fi throughout the building, along with 10 telephone lines in the offices.  Stability and reliability of the communications infrastructure throughout this facility was paramount, due to the fact that all transactions are completed on-line for e-commerce businesses.

We transitioned Allegro Logistics from physical lines to a hosted platform using FTTC (Fibre to the Cabinet).  Cabling was put in place and an intercom system installed.  This has resulted in a cost saving on the clients monthly bill, and given them the capacity to grow by simply adding additional handsets as/when required.

“PureComms delivered beyond our expectations, having our new facility fully functional for the first day of trading, enabling us to deliver on our promises to our own customers.”

“We really needed a supplier who understood us, as a small business getting this element of our business was vital.  PureComms took the time to listen to us and understand how our business works.

“This led to suggestion and solutions being provided, that gives us so much flexibility within a small agile business.  We are seeing physical cost savings within the first few months of operation, along with many hours of time being gained with the reduction in duplication and waste within the business.”

Humphreus & Co Logo

Humphreys and Co Solicitors

“We could not resist. They offer reliability at such keen rates. We had to go with them.”

International law firm Humphreys & Co. were actually Pure Comms’ first customers.

Having known and dealt with Rob over many years in his previous profession as a Procurement Consultant for Kendrick Jones, they jumped at the chance to work with Pure Comms.

They have not been disappointed as Pure Comms have managed to maintain existing service levels and reduce call charges.

Need reliable telecoms? Let’s talk.

Contact our award winning team today

0800 634 4733

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