Business phone line problems are often a frustratingly common occurrence in some offices. As providers of high quality telecoms services to businesses across Bristol, here at Pure Comms our phone lines are some of the most reliable available.
But if you aren’t lucky enough to have a Pure Comms connection just yet and suffer from a notoriously bad connection, here’s some ways to diagnose problems with your business phone lines problems.
Diagnosing business phone line problems
Understand your situation
Stepping back and trying to understand the situation you are in is a great way to problem solve. Take time to examine the situation and think of any potential issues that could be causing it. Before you can repair the phone, you have to know what’s wrong with it.
Locate the area of the problem
A phone has lots of separate sections. Go through each and try to identify if the problem could be located there. Some issues such as a dodgy wire will be easily to spot, other problems might be harder to though…
Check other devices using your business phone line
Often other devices using your phone line like fax machines, answering machines and modems can interfere with your connection. Checking to see if these things are causing a problem is a good step to take. If your phone line is completely dead, you should first disconnect everything and see if the problem persists.
Call in a professional!
Diagnosing a problem with your telephone line is one thing, but fixing it is another! Always call in a professional company to fix the problem, rather than try and solve it yourself. Here at Pure Comms for instance, we’ve been solving telecoms and network problems across Bristol and the South West for years.
Pure Comms: business phone line and network specialists
At Pure Comms we’re specialists when it comes to providing exceptionally reliable phone lines and network services to businesses across the South West. To find out more about our our services, please feel free to call us on 0800 634 4733 or send us an email.
