We get it. The word ‘telecoms’ isn’t very inspiring, and you’d be forgiven for not knowing what it actually means. Isn’t it just telephones? Do you work in a call centre? Telecoms is only for those big corporate businesses, right?
Wrong!
There are many long-standing misconceptions about the telecoms industry, and lots of people out there who simply don’t know what we do. Telecoms impacts every aspect of the day-to-day running of a business, from how you communicate with your customers to your internal methods of working, and is something that should be at the top of every companies’ priority list.
What is it?
The dictionary definition of ‘telecommunications’ is “the transmission of information, as words, sounds, or images, usually over great distances, in the form of electromagnetic signals, as by telegraph, telephone, radio, or television.” Ok, even we admit that sounds really boring…
In short, telecoms is about communication using various types of data, and the infrastructures used to do this, such as wired phones; mobile phones; fibre optics; radio and television broadcasting; and the internet.
Why is it important for my business?
Truthfully, telecoms can make or break a business. We’re living in a digital age where technology is progressing at an exceptional rate. Now, we’re not saying that businesses need to have the very latest technology to be successful, but they should be investing in modern systems to ensure they keep up with their customers and their competition.
Having poor telecoms can cause incredible disruption in business – customers become frustrated when they can’t easily contact you and end up leaving countless voicemails; teams become disjointed when they can’t communicate and collaborate effectively; and management become concerned when workflow is disrupted and bills start flooding in to repair old telecoms systems.
A good telecoms infrastructure is the key to ensuring business growth and increasing your customer base. An effective system will streamline the communication process, make the day-to-day runnings of a business notably easier and ensure minimal disruption.
Why should I choose PureComms?
PureComms was established with one clear mission: to build a customer-focused telecoms business that offers world-class service and state-of-the-art technology. Far too often in our industry companies are cutting prices just to win contracts, without delivering on their promises or providing any aftercare. At PureComms we put the customer first, establishing long-standing relationships not because we are the cheapest provider, but because our clients value the service we provide.
We deliver a bespoke and comprehensive package. No two businesses are the same and neither are their telecoms requirements. We undertake a complete review of your business to understand exactly what infrastructure you require to build a custom telecoms solution. We also provide ongoing maintenance for the length of your contract, including access to our 24/7 support line, to deal with any problems quickly and effectively so your business can continue to operate as normal.
